Know Your Customer Before You Ship

A private, moderated network where licensed dealers share first-hand customer experience and documented payment fraud.

Dealer Sign InI'm a Customer: See My File

How It Works for Dealers

One dealer's chargeback is usually another dealer's next order. This is how you warn each other, fairly.

1

Tell Your Customers, Then Enroll

Add a short notice to your privacy policy and terms using our sample wording, then enroll from your dealer portal.

2

Look a Buyer Up

Enter the email or phone number from a new order. See the stars, the fraud flags and which dealers posted them.

3

Share Your Experience

Rate a transaction from 1 to 5 stars, or file a payment fraud report with evidence. A person checks it against the content rules first.

Not in the directory yet? Claim your free FFL listing to get a dealer account.

Built to Be Fair to Customers

A system like this is only worth having if it is accurate. These rules are not optional for the dealers who take part.

🔒

Private, Never Published

No review, name, email address or phone number ever appears on a public page or in a search engine.

🤝

First-Hand Only

A dealer can only describe its own transaction with you. Rumors and second-hand stories are rejected.

👁

Reviewed by a Person

Nothing becomes visible until a 2AData reviewer has checked it against the content rules.

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You Get the Last Word

See your file, add your side, and dispute anything wrong. Silence from the dealer means it comes down.

A dealer may never post

  • What you bought or tried to buy
  • A background check result or anything from a Form 4473
  • Remarks about race, religion, sex, age, disability, health or any protected characteristic
  • Your home address, date of birth, ID or card numbers
  • An accusation of any crime other than documented payment fraud

Frequently Asked Questions

No. Reviews and fraud reports are never published on the internet and never appear in search engines. Only verified, enrolled FFL dealers can see them, and only by looking up an email address or phone number a customer has already given them.
Only a licensed dealer with a verified 2AData dealer account who has enrolled in the program. Enrollment requires the dealer to tell its own customers, in its privacy policy and terms, that it takes part.
Only its own first-hand experience in a real transaction: a 1 to 5 star rating and a factual description, or a documented payment fraud report with evidence. Every submission is reviewed by a person before any other dealer can see it.
What you bought, background check results, anything from a Form 4473, health or protected-class remarks, home address, date of birth, ID or card numbers, second-hand information, or accusations of any crime other than documented payment fraud.
Use the Request My File page. Enter your email address and we will send you a private link. You can read everything on file, add your own response, and dispute anything you believe is wrong.
The dealer has 30 days to back up what it wrote. If it does not respond, the review is removed. If it does, a 2AData reviewer decides, and you are told the outcome by email.
No. The decision to complete a sale always belongs to the individual dealer. A dealer who turns you away because of something in the program is required to tell you so and point you to your file.
Reviews stop appearing three years after the transaction. Documented fraud reports stop appearing after seven years.

Are You a Customer?

You have the right to read, answer and dispute anything a dealer has shared about you.

Request My File